--- title: "Emergency callout in Southampton | NICEIC approved · From £105/hr" description: "Covering Eastleigh, Whiteley and Chandler's Ford · Trading since 2009 · Call 07366 896562 · Out of hours emergency electrician for Southampton business…" canonical: "https://mci-electrical.co.uk/commercial-electrician-southampton/emergency-callout" --- # Emergency callout in Southampton > Covering Eastleigh, Whiteley and Chandler's Ford · Trading since 2009 · Call 07366 896562 · Out of hours emergency electrician for Southampton business… A dead distribution board or a failed supply stops a Southampton business trading. MCI Electrical attends commercial premises out of hours to make the installation safe and restore what can be restored. ## How much does an emergency callout cost? In Southampton, emergency callout out of hours is from £105 an hour. Fault finding and repair booked as planned commercial work is from £75 an hour. - Emergency callout (out of hours): from £105/hr - These are starting prices. What a visit costs depends on how long the fault takes to find and what has to be replaced. - Where the repair opens up larger remedial work, EICR remedial works are from £65 an hour on a written price. ## Emergency callout for Southampton businesses Emergency callout covers a commercial or industrial premises in Southampton that has lost power, light or a machine supply and cannot wait for a booked visit. ### Part of the building has gone dead A tripped main switch or a dead section of board stops trading, and we work on that fault until the supply is back. ### A burning smell or a hot board Heat marks, a smell of burning plastic or a buzzing board mean the circuit is isolated first and repaired after testing. ### Lighting failure in a working area A dark warehouse aisle or failed emergency lighting stops work continuing safely, so we get safe light back and test what failed. ### Water in an electrical enclosure A leak into a board or a wet riser needs the affected circuits dead before anything is switched back on. ### Machinery or refrigeration stopped A three phase motor, compressor or cold store that will not run is tested at its supply and at the controls. ## Emergency electrical faults across Southampton Southampton premises fail in ways set by the dock air, the age of the city centre fabric and the supplies shared between floors. ### Western Docks and the port estate Units next to the docks sit in salty, dusty air, and corrosion at the containment and the glands is what an inspection finds there. ### Mauretania Road and Nursling Industrial Estate Marine and logistics premises retest sooner than the standard three years, so the date of the last fixed wire test matters when a fault is checked. ### Above Bar and the city centre offices Converted Victorian and Edwardian buildings carry main cables through fabric never designed for them, so a dead section is traced through old floors and voids. ### Multistorey mixed use blocks such as those around Ocean Village and Bitterne Retail at street level and offices above can share one incoming supply, so a fault on one part takes the floors above with it. ### Cold stores around Empress Road and the Central Trading Estate Cold stores and food logistics units lose stock when lighting or refrigeration fails, rather than simply stopping work for the day. ## What happens on an emergency callout The work runs in one order every time: make it safe, find the fault, put it right. ### Making it safe In a block where retail and offices share one incoming supply, the failed side is isolated and locked off before anything is opened. ### Finding the fault Where main cables pass through old city centre fabric, we test along the cable until the failed section shows itself. ### Repair and paperwork The repair is tested before the supply goes back on, and the certificate covers what changed for premises that retest sooner than three years. ## Why Southampton businesses choose MCI Electrical MCI Electrical is NICEIC registered and works on commercial and industrial premises from the Western Docks to the Empress Road estate. An emergency repair is tested and certificated the same way as planned work, with a written price for anything that follows. ## Recent commercial electrical work Work from MCI Electrical projects across Eastleigh, Southampton and the wider Hampshire area. ## Common questions about emergency callouts in Southampton The questions Southampton businesses ask when something has failed. ### How much is an emergency electrician in Southampton? An out of hours callout is billed by the hour, starting at £105. Booked instead as planned commercial work, fault finding and repair starts at £75 an hour. Both are starting prices. ### Can you get the power back on in the same visit? Where the part is available, the circuit is repaired, tested and energised on the visit. If a board or a length of cable has to be ordered, that circuit is left safely isolated and the rest of the premises stays live. A written price follows for the replacement. ### Our shop and the offices above went off together, why? In multistorey mixed use blocks, retail at street level and offices above can share one incoming supply. A fault on one part takes the rest with it. Testing starts at the incoming supply to find which side failed. ### The board smells of burning, should we switch it off? Switch off at the main switch if it is safe to reach, and leave it off. Heat at a board gets worse with load on the circuit. Leave it dead until it has been opened and tested. ### Do you work on three phase supplies and machinery? Yes. Three phase boards, motor supplies and machinery connections are commercial and industrial work MCI Electrical carries out. Three phase power installation is from £1,400 and a machinery or equipment supply is from £480. ### Our cold store has lost lighting and refrigeration, can you help? Yes. Cold stores and food logistics units lose stock when that supply fails, so the refrigeration and lighting circuits are tested first. Units around Empress Road and the Central Trading Estate fall into that group. ### Do we get a certificate after an emergency repair? Yes. A certificate is issued for the circuits that were altered or repaired. Where the fault points at something wider in the installation, that is written down for your next fixed wire test. ### Is the salt air near the docks behind our faults? It can be. Around the Western Docks and the port estate, salty and dusty air corrodes containment and cable glands, and that corrosion is what an inspection finds there. The glands and containment are checked before a cable is condemned. ## Areas we cover around Southampton Emergency callout across SO14, SO15, SO16, SO17, SO18 and SO19, and out to Eastleigh, Whiteley, Chandler's Ford and Hedge End. ## More electrical services for Southampton premises Southampton premises from Millbrook Trading Estate to Ocean Village can book three further jobs with MCI Electrical: from £145 for emergency lighting testing, from £195 for fixed wire testing, and from £950 to replace or upgrade a distribution board. - [Electrician in Southampton](https://mci-electrical.co.uk/commercial-electrician-southampton): Commercial electrician in Southampton for testing, emergency lighting and workplace charging across docks, industrial estates and city premises. - [Emergency callout (all areas)](https://mci-electrical.co.uk/services/emergency-callout): MCI Electrical attends out of hours electrical faults in Eastleigh and nearby Hampshire towns. From £105 an hour. - [All areas](https://mci-electrical.co.uk/): Company details, services, coverage, contact options and quote request. ## Book Online Anywhere across SO14 to SO19, ring the booking line and someone picks up, whatever the hour. ## Business facts - Service area: Eastleigh, Whiteley, Chandler's Ford, Hedge End, Southampton - Hours: Every day 00:00–23:59 - Phone: +447366896562 - Email: team@mci-electrical.co.uk - Pricing rules: Fixed wire testing is priced on the number of boards and circuits, not by the hour.; Emergency lighting is priced per light, and the three hour test is priced separately.; Repairs are priced item by item off the report, so you choose what to do and when.; Work outside your trading hours costs a different rate, and I tell you what it is before I set off.; Quotes are free, rescheduling is free, and there is no callout fee. ## Book Online - [Book Online](https://mci-electrical.co.uk/#chat): Send the job details and request a quote from MCI Electrical. ## Sitemap - [Full sitemap](https://mci-electrical.co.uk/sitemap.md): Complete machine-readable page directory.