Emergency callout in Southampton
A dead distribution board or a failed supply stops a Southampton business trading. MCI Electrical attends commercial premises out of hours to make the installation safe and restore what can be restored.
Calls answered 24/7
- 17 years trading
- Local to Eastleigh
Emergency callout rates and pricing factors
Out of hours electrical visits follow transparent commercial rates based on the time required to attend and address the fault.
From £105 an hour
from £105 an hour
Included
- Attendance after hours at the Eastleigh, Chandler's Ford, Hedge End, Botley, Whiteley, Segensworth or Southampton address you give
- Finding the failed circuit, board, plant feed or lighting run
- Making the installation safe and completing a first repair where parts and time allow
- A verbal account of what failed and what still needs a return visit
- NICEIC paperwork only where the work we complete on the night requires it
- Visits conducted outside normal trading hours carry a dedicated rate communicated before dispatch
- The rate covers initial on-site attendance, fault finding and safe containment work
- Any additional replacement parts or daytime remedial work are itemised separately
- No callout fee is applied, and advance quotations for planned return visits are free
- Fixed wire testing is priced on the number of boards and circuits, not by the hour.
- Emergency lighting is priced per light, and the three hour test is priced separately.
- Repairs are priced item by item off the report, so you choose what to do and when.
- Work outside your trading hours costs a different rate, and I tell you what it is before I set off.
- Quotes are free, rescheduling is free, and there is no callout fee.
Emergency callout across Southampton
We serve Southampton from our base in Eastleigh.
What happens on the day
Every callout focuses on swift fault isolation, direct diagnosis, and making the commercial installation safe for people on site.
- Site arrival and circuit isolationWe establish direct contact with whoever is present at the building, locate the distribution board or machinery feed involved, and safely isolate the defective circuit to remove any danger to personnel or property.
- Instrument testing and fault tracingUsing calibrated test instruments, we conduct insulation resistance and continuity checks across the dead circuit to trace the exact location of the short circuit, earth fault or component failure.
- Safe stabilisation or immediate repairWhere components and materials carried on the vehicle allow, we complete an immediate repair. If specialist parts are required, we leave the faulty section securely disconnected while safely returning power to unaffected areas.
- Clear operational handoverBefore departing, we explain exactly what failed, confirm which circuits are running normally, and outline any further rectification needed during normal business hours to complete permanent alterations.
How booking works
Tell us about the job
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Get your price
You see your price in the chat. A set price is paid at checkout; any other job is quoted first.
Choose your visit
Give your address and when you are free, and the visit is arranged.
Follow your job from booking to receipt
See when we're on our way, get your job report the moment we finish, and pay in seconds.
Track us on our way
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Your job report, same day
See exactly what was done as soon as we finish.
Invoice and receipt in one place
Pay online in seconds, and your receipt is always there when you need it.
Why choose MCI Electrical
David McInnesElectrician- Trading since
- 2009
“I have worked on commercial premises across Eastleigh and Southampton since 2009. I quote the job, do the work and sign it off myself, so you always deal with the person who knows your building.”
David McInnes, MCI Electrical
Book NowPhotos of our work
WhatsAppCan I call for an emergency electrician at night?
Yes. Phone calls are answered at any time of day or night. We book the visit according to active availability, and work outside normal business trading hours is carried out under our out of hours rate.
Do you cover commercial premises in Southampton docks?
Yes. We attend industrial units, workshops and freight storage locations across the Western Docks, First Avenue and surrounding port areas across postcodes SO14 and SO15.
What is included during the initial callout?
The initial visit includes site arrival, isolation of hazardous circuits, diagnostic electrical testing to find the failure, and immediate safe stabilisation or repair where parts and time allow.
Can a tripped distribution board be repaired immediately?
If the issue stems from a faulty breaker, loose terminal or single damaged device, we aim to resolve it on the night. If the panel requires complete replacement, we make it safe and schedule planned daytime work.
Will we receive formal paperwork after an emergency repair?
Where emergency repairs involve altering circuits or installing new protective devices, appropriate NICEIC certification is prepared and issued following verification of the completed work.